Council services during COVID

Updated: 18 June 2021 @ 3.30pm

Customer service centres are open. Contact can be made by:

Online service request - click here

Online payment - click here

Calling 1300 666 535, Monday to Friday, from 8.15am to 5.00pm.

Email:  [email protected]

Please note: QR Code check-in is required when entering all Council facilities.

Service changes

Library services

Library branches - Open.

Many online services are available at

Recreation and leisure

Echuca War Memorial Aquatic Centre

Open with capacity limits in place.

Playgrounds & outdoor gym equipment 


Skateparks  Open.

Boat ramps 



Community halls  Open with capacity limits in place.


Waste kerbside collections

Operating as normal.

Bins should be placed on the kerbside the night prior to collection.

Our waste contractors are unable to collect bins that are located behind parked cars and cannot be grabbed by the automatic arm.

Resource recovery centres

Operating as normal.

Council businesses

Port of Echuca Discovery Centre  


Echuca Paddlesteamers


Echuca & District Livestock Exchange 


Family and children's services

Child care  Operating as usual.
Immunisations By appointment only, see webpage for session information
Maternal & child health    Phone consultations available. Limited face to face services.
Supported playgroups  Closed.


A range of helpful resources are available to help support Victorians and their families during the pandemic, including videos, fact sheets, podcasts and guides. Visit the Emerging Minds website, for material such as:

  • Helping children cope with stress during the COVID outbreak
  • Using play to support children during COVID

and more...

Animal shelter

Attendance by appointment - call 5480 3005