Council services during COVID

Updated: 17 September 2021 @ 8.30am

Customer service centres will reopen on Friday, 10 September. Contact can be made by:

Online service request - click here

Online payment - click here

Calling 1300 666 535, Monday to Friday, from 8.15am to 5.00pm.

Email:  [email protected]

Service changes

Library services

Library branches to reopen on Friday, 10 September. Capacity limits are in place.

Many online services are available at

Recreation and leisure

Echuca War Memorial Aquatic Centre

To reopen Saturday, 18 September.

Restricted services. Bookings required 5483 9698.


Open, QR check in required.
Outdoor gym equipment  To reopen Friday, 10 September.
Skateparks  To reopen Friday, 10 September.

Boat ramps 



Community halls  To reopen Friday, 10 September. Capacity limits are in place. 


Waste kerbside collections

Operating as normal.

Bins should be placed on the kerbside the night prior to collection.

Our waste contractors are unable to collect bins that are located behind parked cars and cannot be grabbed by the automatic arm.

Resource recovery centres

Operating as normal.

Council businesses

Port of Echuca Discovery Centre  

To reopen Friday, 10 September.

Outdoor areas and outside tours available. Indoor museum open with capacity limits in place.

Echuca Paddlesteamers

To reopen, Saturday, 18 September.

Bookings available direct at the ticket office with ID check required. No online ticketing available.

Echuca & District Livestock Exchange 

Restrictions apply.

Family and children's services

Child care  Open.
Immunisations By appointment only, see webpage for session information
Maternal & child health    Phone consultations available. Limited face to face services.
Supported playgroups  Restricted, outdoor sessions.


A range of helpful resources are available to help support Victorians and their families during the pandemic, including videos, fact sheets, podcasts and guides. Visit the Emerging Minds website, for material such as:

  • Helping children cope with stress during the COVID outbreak
  • Using play to support children during COVID

and more...

Animal shelter

Surrenders and adoptions by appointment only, call 5480 3005.