One of the many valuable supports Campaspe Shire Council offers the local business community is a series of business skills workshops and seminars for business owners, managers and staff.

Relevant training can improve skills, increase knowledge and make your business more efficient. It can also motivate staff to do the best job possible for your enterprise.

The workshops and seminars offered by council have been heavily subsidised and offer significant value. This kind of training should be seen as an investment in growing your business to its full potential.

Upcoming workshops and seminars:

Excellence in Customer Service Training Workshops

Criterion Hotel, Tuesday, 30 July 5.30pm $20
https://www.eventbrite.com.au/e/excellence-in-customer-service-training-rochester-tickets-64274851812

Kyabram Café Three620, Wednesday, 31 July 5.30pm $20
https://www.eventbrite.com.au/e/excellence-in-customer-service-training-kyabram-tickets-64276043376

Echuca Workers and Services Club, Thursday, 1 August 11am $20
https://www.eventbrite.com.au/e/excellence-in-customer-service-training-echuca-tickets-64278281069

Echuca Workers and Services Club, Thursday, 1 August 5.30pm $20
https://www.eventbrite.com.au/e/excellence-in-customer-service-training-echuca-evening-tickets-64279561900

  • Do you impress your customers every time you interact with them?
  • Does your business thrive on creating rave reviews from customers?
  • Are your employees representing the best face of your business?
  • Do you provide customer service training for your employees?
  • Do you have a Customer Service Manual for your staff to refer to when tough situations arise?

The best way to learn is through doing, these interactive and fun two hour sessions will help you identify how your attitude impacts on your interactions.

Learn how to apply techniques to generate repeat business, develop negotiation skills and learn how to deal with difficult customers.

These fun and effective sessions hosted by Jude Hannah will improve the way you approach delivering service to your clients.

For more information please contact s.fraser@campaspe.vic.gov.au

Small Business Victoria Bus

Looking to start a small business?
Want to develop your existing small business?

The Small Business Bus offers free mentoring with an experienced business professional who can assist you in taking your small business to the next level.

On board the Small Business Bus you will find information on Small Business Victoria’s programs and services as well as tools and tips to help you start or grow your business.

Toolleen, Monday, 12 August
Opposite the Toolleen Hotel Crn Northern Hwy and Axedale Road
To book please click here

Echuca, Wednesday, 14 August
Shire offices, Cnr Hare & Heygarth Street
To book please click here

Rushworth, Thursday, 15 August
Opposite the Bakery (in the median strip) 13 High Street
To book please click here

Bookings are essential for the mentoring sessions between 10am and 4pm,
to reserve your place please click here or call 13 22 15.

Record keeping for small business

Are you new to business, or thinking of starting a small business?
Give your business the best start, learn how to keep records to claim all entitled deductions.

Thursday, 29 August. 10 to 12 noon
Campaspe Shire Function Room (next to the law Courts)
2 Heygarth Street Echuca
Register here for this FREE workshop  https://www.eventbrite.com.au/e/record-keeping-for-small-business-gst-registered-echuca-vic-tickets-58689734576

Single Touch Payroll for small business

Are you a small business employer with less than 20 employees?
Join us for this 90 minute overview session to understand how your payroll tax and super reporting obligations, as an employer, will be streamlined, using Single Touch payroll from 1st July 2019.

Thursday, 29 August. 1 to 2pm
Campaspe Shire Function Room (next to the law Courts)
2 Heygarth Street Echuca
Register here for this FREE workshop  https://www.eventbrite.com.au/e/single-touch-payroll-introduction-echuca-vic-tickets-58689848918

Finance fundamentals: How to keep cash flowing

Thursday, 5 September 7.30 – 9.30am
Campaspe Shire Function Room (next to law courts)
2 Heygarth Street, Echuca
Register here $20 https://www.eventbrite.com.au/e/finance-fundamentals-how-to-keep-cash-flowing-tickets-64346108944

Even a profitable business can have issues with cash flow. In fact, running out of money is a sure way for a profitable business to fail. Don't let that happen to you!

Learn to identify what’s driving your own cash flow and what you can do to keep cash pumping into the parts of your business that need it most.

Get on top of the fundamentals, including the difference between profit and cash, the role of marketing and how the working capital cycle can impact your business.

Learn how to manage stock, suppliers and debtors and how to prepare a cash flow forecast so you can avoid a crisis before it hits. 

Delivered by a small business financial expert and packed with practical tips and techniques you can apply straight away, this workshop includes a free one-on-one mentoring session to make sure you get it right.

Ensure the life blood of your business never stops pumping at this essential Small Business Victoria workshop, one of many that have helped businesses in Victoria get started for more than 10 years.

Learn how to:
• Tell the difference between profit and cash
• Understand the working capital cycle 
• Improve customer collections
• Manage stock
• Manage suppliers
• Manage debtors
• Avoid a cash flow crisis
• Prepare a cash flow forecast
• Access tools, templates, support and resources in future.

Employer Essentials for small business

Do you have employees, or are you thinking of employing workers? Understand your tax and super obligations as an employer.

Wednesday, 11 September. 5.30 to 7pm
Campaspe Shire Function Room (next to the law Courts)
2 Heygarth Street Echuca
Register here for this FREE workshop https://www.eventbrite.com.au/e/employer-essentials-for-small-business-echuca-vic-tickets-58690134773

These popular training sessions are heavily subsidised and are outstanding value. Book online to ensure your place now. 

For more information, contact Stacey Fraser, Business Support Officer on 5481 2824 or s.fraser@campaspe.vic.gov.au