Customer service requests

The community is our "eyes and ears" and we rely on you to continue to help us maintain our services. Our service request system assists us to action, track and monitor all requests.

Online

Service requests can be lodged online at link.

Once lodged, you will be provided with a service request reference number.

Your request will be distributed to the appropriate staff member to action.

If at any time you would like more information about your request, please quote your reference number.

By telephone

Service requests can be lodged by calling our call centre, between 8.30am and 5.00pm on 1300 666 535.

Once lodged, you will be provided with a service request reference number.

Your request will be distributed to the appropriate staff member to action.

If at any time you would like more information about your request, please quote your reference number.

In person

Service requests can be lodged at any of Council's customer service centres in person.

Once lodged, you will be provided with a service request reference number.

Your request will be distributed to the appropriate staff member to action.

If at any time you would like more information about your request, please quote your reference number.