Bin issues (missed, repair or new bin)

If any of your bins have been missed, lost, stolen or damaged you can report it to us, or order a kerbside service for your property.

You will need to provide all required information to allow us to process your request.

Requests are actioned within 5 working days from lodgement and approval.

Click on the relevant button below to report online:

Missed bin collection 

Damaged bin 

Missing bin

Change bin size

Order additional bin

Removal of additional bin 

New bin service

New green bin service

Removal of dumped bin

You can also lodge any of the above requests by calling on 1300 666 535 or in person at one of our Customer Service Centres.