Council seeks communication feedback

Published on 27 March 2024

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Campaspe Shire Council is seeking feedback on the Campaspe Times newsletter and other communication channels via a survey for residents.

Delivered to approximately 17,000 households, the Campaspe Times newsletter is produced nine times per year and is a major source of communication with council residents, alongside social media posts, the council website and advertising and media release through local media outlets.

Mayor, Cr Rob Amos said it’s important for Council to be able to evaluate how effective these communication channels are, understanding that people like to receive news and information in various ways.

“We know one particular source of communication isn’t necessarily right for everyone, and we are mindful of having an array of information and communication channels to inform residents about what is happening in the shire.  Our newsletter has been a big part of that in the past, but it also comes with some challenges in terms of critical timelines and distribution. We’re keen to hear form residents about what works for them, what we can do more efficiently and what hits the mark.”

Council is undertaking a short survey to find out more about how residents access the newsletter and what information they enjoy reading, as well as other communication channels with plenty of opportunity for input and ideas. Communications is a rapidly changing environment with new methods and channels available all the time, but we want to ensure we are creating a suite of materials that meet the needs of the community.

“So, tell us what you think and you go in the draw to win one of three $100 prepaid visa gift cards. We want to hear from you,” Cr Amos said.

The survey can be filled out online via the council website, a hard copy is available at any of our service centres or for those who want some help with the survey, please call customer service on 5481 2200. The survey closes at 5pm on Friday, 3 May.

Each edition of past Campaspe Times newsletters can be accessed on the Campaspe website.

For more information, click here

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