Pay my rates

Rate notices are usually forwarded to residents in August each year. If you do not receive your rate notice by early September, please contact Council’s Revenue & Rates Unit on 1300 666 535.


Lump sum

You can pay your full amount on or before 15 February each year.

Quarterly instalments

The instalment due dates are: 

  • 1st          30 September
  • 2nd         30 November
  • 3rd          28 February
  • 4th          31 May  

To pay by instalments, simply pay the first quarterly amount shown on the annual rate notice on or before 30 September each year. An instalment notice will then be sent 14 days prior to each instalment being due. 

Payment methods


You will need your assessment number from your rate notice to pay online.

Pay your rates online here

You can also pay online through BPay or BPay view

Direct debit

Council offers a number of direct debit payment options, either weekly, fortnightly, monthly or quarterly.

The direct debit authority is an ongoing arrangement. You will not need to complete a new application each year unless you wish to change your account details.

To update your direct debit details please complete a new form.

You can terminate the direct debit authority at any time, by advising Council in writing not less than seven days before the next scheduled deduction.

Complete the application form for the direct debit arrangement you would like to start:

Application form for fixed amount(PDF, 228KB)

Application form for flexible amount(PDF, 324KB)


Please call 1300 666 535 to make your payment over the phone.

You will need your current rate notice, your credit card number, your card expiry date, and the amount you wish to pay.

In person

Rates can be paid in person at any of our customer service centres.

Opening hours and days are available here.





If you are experiencing difficulty in paying your rates, please advise Council as soon as possible, by completing this online application form.


Interest will be charged on any overdue payments from the date payment is due until the date of payment. The interest rate is set by the State Government.